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OL 342 Milestone Two Guidelines and

Rubric

This milestone is designed to continue the critical analysis in Milestone One with a shift in lens to leadership and organizational culture. This short paper

assignment is the second milestone in the analysis of the company within your final project. It should begin with a brief description (one paragraph) to transition

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the reader to the new analysis lens. The largest component of this short paper should focus on the leadership approach and any shifts through the course of the

case study example, including any aspects of the culture that influenced the organization. Lastly, the final aspect of the short paper is to connect the analysis into

insights and conclusions. This assignment will be submitted in the form of a 750-word minimum paper.

Prompt: Use the following case study to do your organizational analysis: The GM Culture Crisis: What Leaders Must Learn From This Culture Case Study.

After reading the case study, answer these questions:

III. Evaluate Leadership Theory

A. Describe a leadership style used in the case study and why there was a shift in leadership style throughout the case study.

B. Explain the characteristics and decisions of management in the case study that help explain the shift in leadership style.

C. Identify the internal and external influences on the organization that may have caused the shift in leadership style. Be sure to explain your

choices.

D. Describe the relationship between a leadership style used by the organization in the case study and the decision-making process.

IV. Assess Organizational

Culture

A. Discuss the internal culture present within the organization. Be sure to utilize terms relative to organizational behavior.

B. Identify specific examples from the case study that demonstrate the internal culture present within the organization.

V. Insights and Conclusions

A. Explain why the leadership style(s) and internal culture of the organization complement each other or do not complement each other.

B. Explain whether or not the changes in leadership style or internal culture of the organization influenced each other.

C. Explain how the leadership styles and internal culture of the organization may have influenced the behavior of the

employees within the

organization. You could consider providing specific instances or examples from within the case study to support your response.

https://web.archive.org/web/20161013135112/http:/switchandshift.com/the-gm-culture-crisis

Rubric

Guidelines for Submission: Submit assignment as a Word document with double spacing, 12-point Times New Roman font, and one-inch margins.

Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Evaluate Leadership

Theory: Leadership

Style

Meets “Proficient” criteria, and

description demonstrates a

nuanced understanding of

leadership styles and why they

can change

Describes a leadership style used

in the case study and why there

was a shift in

leadership

style

throughout the

case study

Describes a leadership style used
in the case study and why there
was a

shift in leadership style

throughout the case study, but

explanation is cursory

Does not describe a leadership

style used in the case study and

why there was a shift in

leadership style throughout the

case study

10

Evaluate Leadership

Theory:

Characteristics and

Decisions

Meets “Proficient” criteria, and

explanation demonstrates keen

insight into how the behaviors of

management in the case study

may have influenced the shift in

leadership style

Explain the characteristics and

decisions of management in the

case study that help explain the

shift in leadership style
Explain the characteristics and
decisions of management in the
case study that help explain the

shift in leadership style, but

explanation is cursory or

inappropriate

Does not explain the

characteristics and decisions of

management in the case study

that help explain the shift in

leadership style

10

Evaluate Leadership

Theory: Internal and

External Influences

Meets “Proficient” criteria, and
explanation demonstrates keen

insight into how internal and

external influences on the

organization in the case study

may have influenced the shift in
leadership style

Explains the internal and

external influences on the

organization that may have

caused the shift in leadership

style
Explains the internal and
external influences on the
organization that may have
caused the shift in leadership

style, but explanation is cursory

or inappropriate

Does not explain the internal

and external influences on the

organization that may have
caused the shift in leadership
style
10
Evaluate Leadership

Theory: Relationship

Meets “Proficient” criteria and

makes cogent connections

between a leadership style used

in the case study and the

decision-making processes

Describes the relationship

between a leadership style used
in the case study and the

decision-making

process

Describes the relationship
between a leadership style used
in the case study and the

decision-making process, but

explanation is cursory or
inappropriate

Does not describe the

relationship between a

leadership style used in the case

study and the decision-making

process
10

Assess

Organizational

Culture: Internal

Culture
Meets “Proficient” criteria, and

the discussion is an especially

comprehensive overview of the

internal culture of the

organization

Discusses the internal culture

present within

the organization

using terms relative to

organizational behavior

Discusses the internal culture
present

within the organization

using terms relative to

organizational behavior, but

discussion is cursory or

inappropriate

Does not discuss the internal

culture present within the

organization using terms relative

to organizational behavior

10

Assess
Organizational

Culture: Examples

Meets “Proficient” criteria, and

identification demonstrates a

nuanced understanding of the

internal culture present within

the organization

Identifies specific examples from

the case study that demonstrate

the internal culture present

within the organization

Identifies examples from the

case study that demonstrate the

internal culture present within

the organization, but

identification is inappropriate

Does not identify examples from

the case study that demonstrate
the internal culture present
within the organization
10

Insights and

Conclusions:

Complement

Meets “Proficient” criteria, and

explanation demonstrates a

nuanced understanding of how

leadership styles and culture

complement each

other

Explains why the leadership

style(s) and internal culture of

the organization complement

each other or do not

complement each other
Explains why the leadership
style(s) and internal culture of
the organization complement
each other or do not

complement each other, but

explanation is cursory or
inappropriate

Does not explain why the

leadership style(s) and internal

culture of the organization

complement each other or do

not complement each other

10
Insights and
Conclusions:

Influenced Each

Other

Meets “Proficient” criteria, and
explanation demonstrates a
nuanced understanding of the

influence that leadership styles

and culture have on one another

within the organization

Explains whether or not the

changes in leadership style or

internal culture of the

organization influenced each

other
Explains whether or not the
changes in leadership style or
internal culture of the
organization influenced each

other, but explanation is cursory

Does not explain whether or not

the changes in leadership style

or internal culture of the

organization influenced each
other
10
Insights and
Conclusions:

Employees

Meets “Proficient” criteria, and

explanation provides cogent

example for how employee

behavior was influenced by the

leadership styles and internal

culture of the organization

Explains how the leadership

styles and internal culture of the

organization may have

influenced the behavior of the

employees within the
organization
Explains how the leadership
styles and internal culture of the
organization may have
influenced the behavior of the
employees within the

organization, but explanation is

cursory or inappropriate

Does not explain how the

leadership styles and internal

culture of the organization may

have influenced the behavior of

the employees within the

organization
10

Articulation of

Response

Submission is free of errors

related to citations, grammar,

spelling, syntax, and

organization and is presented in

a professional and easy-to-read

format

Submission has no major errors

related to citations, grammar,

spelling, syntax, or organization

Submission has major errors

related to citations, grammar,
spelling, syntax, or organization

that negatively impact

readability and articulation of

main

ideas

Submission has critical errors

related to citations, grammar,
spelling, syntax, or organization

that prevent understanding of

ideas
10

Total 100%

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