Term Kaizen
“Kaizen” may be a Japanese term, but Masaaki Imai’s book, Kaizen: the Key to Japan’s Competitive Success (“Kaizen”) became such an international bestseller that the term eventually made its way into the English-language business lexicon (Goff, 1998, p. 100; Imai, 1997, p. 1). “Kaizen” means continuous improvement and in the context of Japanese business management, the term implies everyone on the corporate ladder, from the […]