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BUS MTE : Course Scholar

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Midterm Exam

The midterm exam is based on the following case study:

http://www.systemsthinkingmethod.com/downloads/Vanguard-O2-case-study.pdf

You may want to read this article prior to opening the exam.  You may refer to the case study throughout the exam, as well.

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There are six essay questions on this exam.

  

Question 1

Review the case study information provided at the link below for Vanguard then address the questions that follow.

http://www.systemsthinkingmethod.com/downloads/Vanguard-O2-case-study.pdf

Based on the case study data and the actions taken by Vanguard, which change method do you feel most closely resembles their actions (Kotter’s 8 steps, Complexity Theory, Learning Organization Theory, Green and Sustainability Theory, and Kurt Lewin’s Force Field Analysis (Unfreeze, Change, Freezing)? Explain your reasoning.

Question 2

Do you feel that the approach you identified in question 1 was the most appropriate choice for Vanguard? Why or why not? If you said no, which theory would you have recommended they use? Why?

Question 3

Do you feel Vanguard’s change efforts were successful? Why or why not?

Question 4

If you were in charge of the change efforts at Vanguard, what key actions would you have done differently? Why?

Question 5

What actions did Vanguard take to create a vision for their team? Was it effective? Why or why not?

Question 6

Vanguard claims that their approach to change was different. Why was their change different than what other industries or other organizations might have done?

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