devry hosp310 full course latest 2015 october [ all quizes all assignment all discussions all cases and final exam ]

Devry HOSP310 WEEK 1 Discussion 1 & 22015 octoberDiscussion 1Why are the baby boomers so important? What impact do you see them having on the hospitality industry in the next few years? In the longer-term future? Please refer to Chapter Two as you participate in this discussion. Tip for Beginning the Discussion: Of course, you can draw from your own experience or your homework for the week, but a good way to begin discussing this question is to answer the first question and then come back a day later. As the week progresses, we will move into other issues raised by the rest of the class and I.Discussion 2How do such trends as the changing diversity of the U.S. population, two-income families, changes in family structure, and changing income distribution effect the Hospitality industry? Please refer to Chapter Two, pp. 40-46 primarily, as you participate in this graded TDA. Of course, you may also draw upon web sites, your homework assignment, and your own personal experience in this discussion throughout the week.Devry HOSP310 WEEK 2 Discussion 1 & 2 Discussion 1How do midscale restaurants differ from high-check average restaurants? What new and interesting trends have you noticed in food service over the last couple of years?Discussion 2What are the advantages and disadvantages of QSR franchising from the perspective of the franchisor? Let’s discuss the pros and cons of franchise operations from both sides of the table – franchisee and franchisor.Devry HOSP310 WEEK 3 Discussion 1 & 2Discussion 1Discuss the competitive practices of grocery chain stores in your area. How have these businesses begun to engage in competitive practices that are now affecting all of the food service operations in your community?Discussion 2Explain how technology helps hospitality businesses to know more about different customer segments. Gradually, at your instructor’s direction, move into a discussion of how technology is also helping hospitality operations to perform more efficiently in the Front-of-the-House and in the Back-of-the-House areas of operation.Devry HOSP310 WEEK 4 Discussion 1 & 2 LDiscussion 1The local community lodging industry with its two or three property types makes for an interesting discussion. (1) What types of properties are present in your community, and how have they evolved? (2) How does each meet guest needs? (3) What kind of technology do they apply to serve guest needs?Begin by answering question (1) as a group, and then move into questions (2) and (3) later in the week at the direction of your instructor.Discussion 2Business and pleasure travelers are the bread and butter of most .homeworkminutes.com/question/view/108561/Devry-HOSP310-WEEK-123-4-Discussion-1-2-Latest-2015-octobera-Full-Courses#”>hotel’s occupancy rates. After reading about these types of travelers in pp. 285-287 of your text, begin this discussion by describing how you think the hotel industry can best serve the needs of business travelers. Later in the week, at your instructor’s direction, begin to discuss how the .homeworkminutes.com/question/view/108561/Devry-HOSP310-WEEK-123-4-Discussion-1-2-Latest-2015-octobera-Full-Courses#”>hotel best serves the needs of the pleasure traveler. By the end of the week, each class member should be able to summarize this discussion by providing a list of the ways each segment requires similar and different guest servicesweek 5Discussion 1Thoughtfully discuss the advantages and disadvantages provided to hotels by the Internet. For starters, discuss how the Internet affects the traditional role of travel agents. Then, your instructor will guide you into a discussion about how the Internet has become a competitor of all hospitality operations in ways that are provoking more and better promotional planning on the part of all hospitality businesses.Discussion 2Let’s discuss the various competitive forces in the hospitality industry, especially in the lodging industry. Let’s begin with the fragmented markets. How is the lodging industry perceived to be a fragmented market?week 6Discussion 1Travel and tourism historically have been on the rise. What are some of the factors that have caused the increase in tourism? How about during the economic downturn?Discussion 2Recreation, wellness, and leisure activities are as old as society itself. However, a society that can afford to play on the scale that North Americans do is new. Let’s begin this discussion by explaining the planned play environment of theme parks. What are they, and why do people frequent them?week 7Hospitality service is made up of transactions that are numerous, diverse, and often private. In a dining room, for instance, each interaction between a server and a guest is usually just between the two of them, or, at most between the server and the guest’s party at that table. How do you as a manager prepare and train a server to know both how to anticipate and to meet the guest’s expectations for excellent service?A company’s culture can be defined as a shared meaning held by members that distinguishes the organization from other organizations. This system is, on closer examination, a set of key characteristics that the organization values.Visit the web site for the Ritz Carlton .homeworkminutes.com/question/view/18038/devry-hosp310-week-7-discussion#”>Hotel Company (www.ritzcarlton.com/home.asp) and begin to discuss how the saying “Putting on the Ritz” has evolved to mean creating a service culture of sheer excellence for guests who frequent these hotels.assignmentsssignmentIn the Powers text in Chapter 1 (pp. 34-35), you will find a section entitled Internet Exercises. Please complete items #1 and #3, making sure to thoroughly visit each web page and carefully answering the required questions for each item. In Chapter 2 (pp. 62-63), you will find a similar section as the one above. Please complete items #1 and #2, also making sure to thoroughly visit each web page and carefully answering the required questions for each item. You must include APA references (in-text and on a seprate reference page) for your sources.Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these.next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/184″>step-by-step instructions or watch this .next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/232″>Dropbox Tutorial.See the Syllabus section “Due Dates for Assignments & Exams” for due date information.AssignmentIn the Powers text in Chapter 11 (pp. 381-382), you will find a section entitled Internet Exercises. Please complete items #1 and #2, making sure to thoroughly visit each web page and carefully answering the required questions for each item. In Chapter 12 (pp. 422), you will find a similar section as the one above. Please complete items #1 and #2, also making sure to thoroughly visit each web page and carefully answering the required questions for each item. APA source citations are required (in-text and on a separate reference page).Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these.next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/184″>step-by-step instructions or watch this .next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/232″>Dropbox Tutorial.See the Syllabus section “Due Dates for Assignments & Exams” for due date information.Case StudyComplete Case Study #2:Site Name: The World Travel & Tourism CouncilURL: .wttc.org/”>www.wttc.orgBackground Information: The World Travel & Tourism Council (WTTC) is the forum for global business leaders, comprising the presidents, chairs, and CEOs of 100 of the world’s foremost companies. It is the only body representing the private sector in all parts of the travel and tourism industry worldwide. WTTC’s mission is to raise awareness of the full economic impact of the world’s largest generator of wealth and jobs: travel and tourism. Governments are encouraged to unlock the industry’s potential by adopting the council’s policy framework for sustainable tourism development.Exercises:Visit the WTTC website, and thoroughly answer the following questions:Question #1:What is the WTTC’s blueprint for new tourism? What are the three strategic priorities included in the blueprint?Question #2:The WTTC produces an annual review of travel & tourism every year for its readers. Find the most recent edition and offer a one to two page synopsis of the WTTC predictions for global travel and tourism. Please highlight the key world regions that are expecting major changes.Your submitted paper should be 3 to 5 pages in length. APA source citations are required (in-text and on a separate reference page).Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these.next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/184″>step-by-step instructions or watch this .next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/232″>Dropbox Tutorial.See the Syllabus section “Due Dates for Assignments & Exams” for due date information.Case StudyComplete Case Study #1:Site Name: Center for Science in the Public InterestURL: .cspinet.org/”>www.cspinet.orgBackground Information: The Center for Science in the Public Interest (CSPI) is a nonprofit education and advocacy organization that focuses on improving the safety and nutritional quality of our food supply. CSPI seeks to promote health through educating the public about nutrition and alcohol; it represents citizens’ interests before legislative, regulatory, and judicial bodies; and it works to ensure that advances in science are used for the public’s good. It has been very active in targeting the restaurant industry with their public interest issues.Exercises: Highlight the Nutrition Action Newsletter, then click on Archives. Choose and read a current or previous article that targets a segment of the restaurant industry.Discuss how the article you read might impact the restaurant industry. Do you think this article will persuade the restaurant industry to change? Why or why not? Suggested length: One to one and a half pages, double-spaced, 12-point text.Do you believe the issues raised by CSPI are justified? Should the restaurant industry change, or should CSPI just mind its own business? Why or why not? Suggested length: One to one and a half pages, double-spaced, 12-point text. APA source citations are required (in-text and on a separate reference page).Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these.next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/184″>step-by-step instructions or watch this .next.ecollege.com/default/launch.ed?ssoType=DVUHubSSO2&node=node/232″>Dropbox Tutorial.See the Syllabus section “Due Dates for Assignments & Exams” for due date informatiquiz1. Question : TCO 2: In order to address the hospitality labor shortage, employers are:Student Answer: hiring more illegal immigrants.requiring employees to sign an employment contract.target-marketing to segments of potential employees. (p. 51-52)hiring more labor than is necessary in order to have back-up employees.Points Received: 5 of 5Comments:Question 2. Question : TCO 4: Having a recession:Student Answer: will increase tourismwill hurt tourismwill strengthen tourismwill do nothing to tourismInstructor Explanation: pg 37Points Received: 5 of 5Comments:Question 3. Question : TCO 6: Point of sale (POS):Student Answer: Computerized version of the old cash registerInterfaces with back of the house and ordering operationsCan aid inventory control managementAll of the above (page 81)Points Received: 5 of 5Comments:Question 4. Question : TCO 12: The outlook of food serviceStudent Answer: See and do new thingsRelax/get rid of stressHave others wait on mePeople are less willing to spend time cooking their own food. (page 67)Instructor Explanation: pg 67Points Received: 5 of 5Comments:Question 5. Question : TCO 1: Explain and list two ways North America’s increasingly diverse population is likely to affect the restaurant and food industry in the future?Question 6. Question : TCO 1: People eat out for many reasons, explain in detail why they dine out, and how it affects the local economy, give two examples of good affects and two examples of bad affects, and reasons why?Devry HOSP310-Week 4 Quiz Latest 2015 October1.Question :TCO 9:Which of the followingis not a category used to classify hotels?Points Received:4 of 4Comments:Question 2.Question :TCO 6: How is the wellness trend contributing to healthier menus? Cite three examples to illustrate each point.Points Received:14 of 14Comments:Question 3.Question :TCO 6: How is the Internet being used in marketing restaurants? Can you think of two items that make them competitive against other restaurants? How do you use the Internet when deciding what restaurant to eat at?Points Received:14 of 14Comments:Question 4.Question :TCO 4: Explain the purpose of yield management.Points Received:14 of 14Comments:Question 5.Question :TCO 4: Describe and explain some of the duties and responsibilites of the morning clerk, the afternoon clerk, and the night auditor.CO 2: Explain in detail what it means to have zero defects in service? Does it mean perfection?Question 2. Question :TCO 2: Explain what comps are (give three examples), and why are they important to casinos?Question 3. Question :TCO 9: Many people attend festivals all over the country, provide three detailed examples of the benifits of having festivals.finalQuestion 1. 1. TCO 6. How are other types of businesses in the community now competing with restaurants? (Points : 4)Question 2. 2. TCO 6. Discuss the phenomena of celebrity-theme restaurants. Why do some fail and some succeed? (Points : 4)Question 3. 3. TCO 6. Why is the purchasing, receiving, storing, and issuing cycle so critical to the financial stability of a foodservice facility? (Points : 4)Question 4. 4. TCO 6. Why do some culinarians take offense at being labeled a “foodservice professional”? Use your knowledge of the history of culinary arts to justify your answer. (Points : 4)Question 5. 5. TCO 6. Managed services are thought of as being one of the most lucrative segments of foodservice. What factors allow this sector to thrive financially? (Points : 4)Question 6. 6. TCO 1. Describe and explain four major segments of the Hospitality Industry in clear language with concrete examples. (Points : 4)Question 7. 7. TCO 1. Explain what other kinds of institutions or establishments does the hospitality industry include besides hotels and restaurants? (Points : 4)Question 8. 8. TCO 10. Where have the most recent security technology changes taken place in hotels? (Points : 5)Question 9. 9. TCO 8. Discuss the rationale behind the national park service. Do you think this concept has outlived its original mission? (Points : 5)Question 10. 10. TCO 10. How is the Internet being used in food service competition? (Points : 5)Question 11. 11. TCO 8. Recreation for the armed forces is viewed as critical to national security. Rationalize this assertion. (Points : 5)Question 12. 12. TCO 2,3. List and carefully explain 3 factors affecting increased travel and tourism, today. (Points : 6)Question 13. 13. TCO 7. How is the wellness trend evolving truth-in-menu ethics in the restaurant industry? Also, explain how the same trend is evolving menu planning for people with heart conditions and for those who prefer alternative diets such as vegetarianism? Describe one specialty entree for a customer on a special diet (you may select the diet preference such as low salt, high carb, or low fat). (Points : 10).Question 14. 14. TCO 7. Outline the scope of college and university food services. What are the advantages of managing a college dining hall versus a commercial restaurant? (Points : 10)Question 15. 15. TCO 1. You are a service manager for a national airline preparing to leave on a transcontinental flight from New York City to San Francisco. List the moments of truth your customers will encounter from the time they arrive at the terminal to the time they land in LA. (Points : 6)Question 1. 1. TCO 4. Design a one day activity list for children at an all-inclusive spa retreat. The idea is to provide activities between traditional meal periods so that the childrens parents can also purchase other spa activities and be child-free for periods during the day. Keep in mind all of the basicQuestion 2. 2. TCO 3. Design a two day, all inclusive Spa-Wellness Packages for a couple, Include the hotel room ambience, spa facilities, and services contained in a complete package. The theme is Valentine’s Day! (Points : 10)Question 3. 3. TCO 10. Studies have shown a direct correlation between recreation and leisure to wellness. Do you agree with this assertion? Justify your answer. (Points : 10)Page 3Question 1. 1. TCO 1. Given today’s economy, is vertical integration a smart financial move? Justify your answer. (Points : 10)Question 2. 2. TCO 4. Make an argument that the night auditor and the housekeeper are the backbone of hotel operations. (Points : 10)Question 3. 3. TCO 4. Compare the management structure of a franchise casual restaurant to that of a privately owned and operated restaurant. Outline the reasons for the differences and discuss how one could organize the individual operations. (Points : 10)Question 4. 4. TCO 4. Discuss the multiplier effect of tourism dollars on a community. Could you argue that the effect is not always positive? Defend your position with examples. (Points : 10)Question 6. 6. TCO 5. Discuss the primary duties of the Director of Food and Beverage. Why is this position so critical in a full-service hotel? (Points : 10)Question 7. 7. TCO 5. List the steps in the guest cycle. Is one step more important than another? Why or why not? (Points : 10)Question 8. 8. TCO 5. Differentiate between meetings, expositions, and conventions. (Points : 10)Question 9. 9. TCO 6. Discuss the importance of matching the restaurant’s concept to the location. (Points : 10).Question 10. 10. TCO 12. Discuss the pros and cons of an internship program, a job shadowing program, and a mentoring program. Which do you think is the most effective and why? (Points : 10)Question 11. 11. TCO 12. Some argue the Internet has diminished the need for travel agents. Others boast the travel agent offers a unique level of personalized service the Internet lacks. Profile the customer that would utilize a travel agent versus the typical internet consumer. (Points : 10)