kaplan MT400 all unit quizes latest 2016 may

kaplan MT400 unit 1 quiz latest 2016 may1. Question :The BPM house does not include:BPM foundationsBPM discoveryBPM enablementOperational ProcessesQuestion 2. Question :Which of the following statements is true about BPM?BPM is better than the past options for process improvement.External people are needed to support BPM.There is a robust methodology to support BPM.BPM is complex and difficult.Question 3. Question :The critical success factor a BPM project includes all of the following except:Time pressure for completing the projectEmpowered BPM leader and teamClearly understood business driversDriven by senior leadershipQuestion 4. Question :Which of the following is not a trigger for considering BPM?Compliance or regulationThe need to provide managers with more controlHiring of new managementPoor stakeholder service levelsQuestion 5. Question :Which of the following is not one of the legs of the BPM success stool?PeopleProceduresProcessTechnologykaplan MT400 unit 2 quiz latest 2016 may1. Question :Which of the following is not one of the ways BPM projects are typically initiated?Strategy ledBudget ledBusiness issue ledProcess ledQuestion 2. Question :Hamel’s innovation stack corresponds to the strategy execution void in the 7FE model. Which of the following elements is not part of the innovation stack?Research innovationStrategic innovationOperational innovationManagement innovationQuestion 3. Question :Which of the following is not one of the three strategic options for a company based on Treacy and Wiersma?Customer intimacyProduct LeadershipOperational excellenceEmployee focusQuestion 4. Question :Which of the following is not a process improvement scenario?Under the radarStar projectBusiness as usualPilot projectQuestion 5. Question :Strategy determination, while difficult, is the easy part. It is the execution of the strategy that is the difficult aspect.True Falsekaplan MT400 unit 3 quiz latest 2016 may1. Question :SMART project goals do not include which of the following attributes?SpecificMeasurableAchievableRobustQuestion 2. Question :Which of the following definitions are not used in the Keen process worth matrix?RewardingLiabilityBackgroundMandatedQuestion 3. Question :Which of the following is not a role in the process teams?Team leaderCustomer liaisonProcess expertsUser team representativesQuestion 4. Question :Which of the following is not a deliverable identified as an outcome of the Launch Pad Phase?Process mapsProject scope documentList of agreed process goalsList of high level business processes and metricsQuestion 5. Question :Which of the following should not be part of determining process goals?Stakeholder needsBenchmarking against competitorsOrganization strategyCurrent promises to customerskaplan MT400 unit 4 quiz latest 2016 mayQuestion 1. Question :Which of the following is not true about quick wins?Quick wins can help the project become self-funding.Quick wins should be suggested by front line employees.Quick wins do not need approval so they can be executed quickly.Quick wins must be validated to ensure feasible implementation.Question 2. Question :The reasons to complete a metric analysis do not include which of the following?Provide an analytical view of the organizationAid in the prioritization of the processesIdentify poorly performing employeesAllow benchmarking of processQuestion 3. Question :The Understand phase accomplishes all of the following except:Ensure a common understanding of the factsDevelop solutions for fixing deficienciesObtain key metrics for establishing baselinesDetermine whether improvement is possible or necessaryQuestion 4. Question :Process modeling does not accomplish which of the following:Create a map to which all employees must adhereDemonstrate the shortcomings of the current situationCreate a common understanding of the processProduce models that can be used as documentationQuestion 5. Question :The Understand phase report should include all of the following except:Purpose of this phaseList of stakeholdersIdentified issues and causesProposed solutionskaplan MT400 unit 5 quiz latest 2016 mayQuestion 1. Question :Which of the following risk does not belong in the Innovate phase?The process does not match the strategy of the organizationThe organization is too ambitious in solutions generatedSolutions generated are not feasibleToo many revision options are selectedQuestion 2. Question :Which of the following is not an innovation technique?CombinationDiscoveryTantalizationSynchronizationQuestion 3. Question :Which of the following steps should be used to create involvement and gather ideas?Executive kick-off workshopInternal mobilizationFuture process metric projectionSimulationQuestion 4. Question :Which of the following activities is not related to innovation?Role playingForecastingDemonstrationBrainstormingQuestion 5. Question :Process gap analysis does not include which of the following?People skills evaluationProcess issuesRelevant metricsRequired changeskaplan MT400 unit 6 quiz latest 2016 may1. Question
:
Which of the following is not an objective of the
organizational chart created in the People Phase?

Minimize departmental
interfaces

Create direct access
to upper management

Maximize process
effectiveness and efficiency

Minimize the layers
of management

Question 2. Question
:
The goal of the people core capabilities gap analysis is to:

Determine the gap in
the skills required between the current and redesigned process.

Determine the gap in
the skills required between management and line employees.

Determine the gaps in
skills required that automation will be designed to fill in.

Determine the
increased capacity required to compensate for the lacking skills.

Question 3. Question
:
In a RASCI model,”R” stands for:

Reschedule

Resource

Responsibility

Review

Question 4. Question
:
Which of the following is not a key element of a people
strategy?

Relevant corporate
values

Reward and
recognition

Learning and
development

Job creation

Question 5. Question
:
The workplace shifts that must be considered in the People
Phase do not include:

Need for flexible
working hours

Increasing number of
contractors

Use of mobile
technology

Unions and labor lawskaplan MT400 unit 7 quiz latest 2016 may1. Question :There is a portfolio of projects where there is a strong interdependency. Which type of implementation strategy should the organization employ when rolling out changes?Big BangParallelRelayTake overQuestion 2. Question :If a revised process cannot be put into place at the same time as the old process, which type of implementation strategy should the organization employ?Big BangParallelRelayTake overQuestion 3. Question :A process is being implemented in a large scale project where there is a great deal of similarities across the various regions and business units. Which type of implementation strategy should the organization employ?Big BangCORRECT ParallelRelayTake overQuestion 4. Question :Which type of plan is required to deal with reversing an implementation?Roll-out planBack-out planContingency planPilot programQuestion 5. Question :User acceptance testing takes place in which of the following activities?Roll-out planningBack out planningContingency planningPilot programkaplan MT400 unit 8 quiz latest 2016 mayQuestion 1. Question
: Identifying potential benefits and entering in a benefits
register should be accomplished in which phase? Launch Pad Understand Innovate Implement Question 2. Question
: Establishing baselines and comparative measurements should
be carried out in which phase? Launch Pad Understand Innovate Implement Question 3. Question
: The critical success factors in this phase include all of
the following except: Planning benefit delivery with respect to
timeframes and costs Agreement of the roles, responsibilities and
accountabilities Mapping out process details Benchmarking against other organizations : Question 4. Question
: Checks in the value monitoring maximization step do not
include: Creating an organization chart Auditing internal compliance against benefit
targets Reviewing project plans and registers to
ensure completion of required activities Reviewing benefits Question 5. Question
: Benefits delivery and tracking is part of which phase? Foundations Innovate Realize
value
Sustainable performancekaplan MT400 unit 9 quiz latest 2016 may Question 1. Question
: The deliverable “value monitoring and maximization” would be
used in which phase? Enablement Foundations Realize value Sustain performance Question 2. Question
: Refining the performance management approach is used in
which phase? Enablement Foundations Realize
value Sustain performance Question 3. Question
: Which of the following would not be an input from the
Understand phase to the Sustainable performance phase? Prioritized quick wins Performance measures Metrics baseline People capability matrix Question 4. Question
: Which of the following should not be embedded in an organization’s
performance management? Stakeholder visions and expectations Management expectations Customer experience throughout the process Costs
of implementation Question 5. Question
: When evaluating project results, all of the below are
appropriate assessments except: how much headcount was reduced. how much faster the processes are executed. how much employee satisfaction has improved.
how much customer satisfaction has improved.