What do we call a person or device that controls or limits access to another person

1 of 30What do we call a person or device that controls or limits access to another person?gatekeeperverbal cocooncredibility gapdoorkeeperQuestion2 of 30Communications that are neither spoken or written can be called:deploymentnonverbalinteractionalverbalQuestion3 of 30What nonverbal communication function conveys a meaning opposite that of the verbal message?substituting NVCaccenting NVCrepeating NVCcontradicting NVCQuestion4 of 30Deke asks Ed to meet with him. Deke goes to Ed’s office, arriving well before Ed. Deke sits in a chair that is as far from Ed’s desk as possible. When Ed walks in, he glances at Deke, walks to his desk, stands behind the desk and starts answering a text on his cell phone.What can you conclude about the formal relationship between Deke and Ed from nonverbal communication symbols?Deke has authority over Ed and Ed is challenging that authority.Deke has authority over Ed and Ed is not challenging that authority.Ed has authority over Deke and Deke is not challenging that authority.Ed has authority over Deke and Deke is challenging that authority.Question5 of 30What is multivalued reasoning?practicing what you preach (believing what is wrong for others is okay for you)viewing situations as either right or wrong with no possibilities in betweenthe process of reaching conclusions from feelings rather than from logicrecognizing there may be more than two sides to a situationQuestion6 of 30What message channel is the best at delivering the maximum amount of the sender’s message?phoneface-to-groupface-to-facethird-partyQuestion7 of 30What is the definition of absenteeism?the number of people quitting their jobs in a given period, usually a yearmissing a scheduled workdaythe number of sick days used per yeararriving after one’s assigned timeQuestion8 of 30What is feedback?exchanging thoughts, messages, or information through speech, signals, writing, or behaviorselecting words and their order for a message by a senderthe way someone looks at somethingverbal or nonverbal responses by a receiver to the sender’s messageQuestion9 of 30In conflict, what is the alternative?the consequences of not resolving a conflictthe consequences of not starting a conflictthe third party affected by the conflictthe third party involved in the conflictQuestion10 of 30In face-to-face communications, gestures and other nonverbal signals contribute how much to the total message?7%38%55%45%Question11 of 30Workers who spend their time spreading gossip about others are known as:lone wolfcriticslazysquealersQuestion12 of 30What is the fallacy of composition?the assumption thatwhen one event precedes another, the first caused the secondthe assumption that what is true for the whole is true for each of the partsthe assumption that what is true of a part is true also of the wholeignoring or distorting reality to hold onto assumptionsQuestion13 of 30What is included in the mental, or psychological, work environment?a person’s aggregate perceptions of the work, managerial style, coworker influences, and the effect the person has on these other factorsthe negative stress factors present in a particular physical work environmenthow the managerial systems and policies affect the behavior of the workforcethe stress forces that accompany the performance of workQuestion14 of 30What items are included in the physical work environment?worker’s aggregate perceptionspolicies, pay, benefits, and rewardscoworkers and managersbuilding, layout, equipment, décor, and other structural elementsQuestion15 of 30Feedback that goes from a person to a supervisor can be referred to as:downward communicationupward communicationopen-door policylateral communicationQuestion16 of 30Which one of these is a barrier to communication due to a person’s relative status in the organization?gatekeepingrankverbal cocooncredibility gapQuestion17 of 30Which part of the head provides the most important nonverbal cues?eyesmouthnoseforeheadQuestion18 of 30George believes women do not belong in the workplace. When Maureen applied for a job in his department, he knew just from looking at the name on her resume that she was not qualified for the job. Which determinant of perception is at play in this example?halo effecthereditarypeer pressuresnap judgmentQuestion19 of 30Which term refers to the rights inherent in a job to give orders and to expect the orders will be obeyed?authoritybehaviorteamworkcommandQuestion20 of 30You have never seen or met Dana before. As your friend, Art, introduces the two of you, Dana extends her hand palm up and shakes your hand twice. What message should you receive from this encounter?Dana believes she is superior to you.Dana believes you to be her superior.Dana believes you and he are peers.Dana believes Art is superior to both of you.Question21 of 30What is the act of deliberately deceiving others for purpose of their detriment and your gain?closed wordsprejudicesnap judgmentlyingQuestion22 of 30What is an open question?a question with no answera question requiring more than just a yes or no answera question with more than two correct answersa question that can be answered yes or noQuestion23 of 30Deliberately manipulating information to make it appear more favorable to the receiver is called:selective perceptionlanguagefilteringemotionsQuestion24 of 30What is an inference?instant evaluation without the benefit of fact or experiencea belief or conclusion held with confidence but not substantiated by positive knowledge or proofanything we all agree to be truea conclusion reached from information we know or assume to be trueQuestion25 of 30What is a conflict demand?what you will lose if the conflict does not go your waywhat will happen if your conflict demand is not metwhat you are asking forwhat you have to give if your conflict demand is metQuestion26 of 30What is a conflict threat?what will happen if your conflict demand is not metwhat you will lose if the conflict does not go your waywhat you are asking forwhat you have to give if your conflict demand is metQuestion27 of 30Which communication channel allows the sender to receive the maximum amount of feedback?writingface-to-face conversationthird-party dialoguephoneQuestion28 of 30What is required for listening to occur?hearing informationproximity and proclivitywanting and needing the informationhearing and attending to the informationQuestion29 of 30What is a perceptual filter?how others view our words and actionsour attitudes about people and thingsimpulses we do not consciously eliminatean opinion formed with no basis in factQuestion30 of 30Jamison worked hard for his degree. He even had a mock diploma hanging over his desk as motivation. Graduation day was the proudest day of his life. Jamison was now pushing all the people he manages to enroll in college and get a degree. “If a degree meant so much to me,” he reasoned, “it will mean much to them, and it will motivate them.” What type of reasoning is Jamison using?post hoc, ergo propter hocfallacy of wishing it were somultivalued reasoningfallacy of division