Information Systems Today: Managing in the Digital World TEXTBOOKChapter 21. Compare and contrast the characteristics of theoperational, managerial, and executive levels of anorganization.4. Describe competitive advantage and list six sources.6. What is a business model and what are its primarycomponents?7. Describe the multidomestic business strategy and how itaffects the flow and control of information.8. Why is successful application of innovative technologiesand systems often difficult?10. Using past examples, explain what is meant by adisruptive innovation.Chapter 31. How do applications support organizational businessprocesses?4. Describe the key functions of system software.6. What are the distinguishing characteristics of differentstorage media?10. What are URLs, and why are they important to the WorldWide Web?11. What are the problems associated with softwareobsolescence?
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