Topic 2 Business process and job re-design
The primary objective for the EQUIP program been put into place at Curtin University is to enable Curtin to streamline/improve business processes in administration, support services, clarify responsibility among faculties and to seek out ways to make better use of current and future technologies. For example, Curtin, every semester has a high intake of new students so administration will be under intense pressure to process applications and get student timetable sorted out in a timely manner. With EQUIP being put into place Curtin can propose implementing better automation software, which in turn highlights one of Curtin strategic plan to be a responsive and innovative organisation.
In EQUIP the job design model will greatly impact the staffing at Curtin as faculties reporting lines will change drastically, which may decrease paperwork or getting approval from multiple sources.
All student service staff from July will be forced to join a transitional pool meaning that staff will be eligible to apply from new vacant Teaching Support Coordinator and teaching support staff position. This may require staff to get re-trained in these new job roles or Curtin have found a way to regulate the amount of staffing they have in the Student Service faculty.
New proposed positions will be readily available for Curtin staff members at all level of employment allowing the staff to be focused on specialising in their roles.
Senior leadership roles may not be filled by current Curtin Staff in which case Curtin will look from external applicants.
The implementation of EQUIP in Curtin will greatly impact the staff as it will affect 600 to 700 staff members. The Curtin Hierarchy must work closely with faculty managers and supervisors to give staffing clear instruction to save mass confusion on how their roles will be affected.
Another implementation issue will be how staff training will be provided for the enormous number of staff be relocated and be put into new job roles which may differ from their current role which they occupy.
Staffing in research administration, HR and finance must be aware of the new reporting lines and processes.
Curtin will know they have done a good job by conducting staff survey in each affected faculty. Another way of seeing if the implementation has been affected is by considering staff complaints in regards to the implementation. Thirdly another way to compare if the EQUIP implementation compare historical data on involuntary redundancies and staffing requests to new roles.
Public interest will be put at risk as internal consultants might have formed strong bonds will departments or have family working for Curtin so the personal interest will be placed above public interests, resulting in unfair decisions been made effectively. This sort of judgement issues will lead to Curtin staff not seeing the consultant as a professional staff member who can perform their job with competency.
Ethical morals will get distorted as good principles, values and beliefs won’t be at the forefront of decision making.
Social ethics can change drastically as the consultants deals with certain departments it may not like on a personal level ruling in unfairness against them. For example HR was slow in processing the consultants annual leave so the consultants may deal with that department in a fair manner.
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