RES 351 Week 2 DQs and Summary

This document of RES 351 Week 2 Discussion Questions and Summary consists of: DQ 1: You are the supervisor of a call center. Lately, there have been many misdirected or dropped calls. Develop one or two research questions and three hypotheses that might account for misdirected or dropped calls DQ 2: Identify a management dilemma you face at work or at an organization with which you were previously employed. Using the Management-Research Question Hierarchy in Ch. 5 of the text, develop the management questions, research questions, investigative questions, and measurement questions. DQ 3: Explain the difference between a research question and a hypothesis. Using your current or previous place of employment as a starting point, provide one or more research question and then develop two appropriate hypotheses. DQ 4: What are dependent variable and independent variable? Select a library article that uses the quantitative research method and identify the dependent variables and independent variable researched in the article Summary