APA format is required, using the template provided in the course.  References for all questions should be listed at the end of the paper in the References section. Use in-text headings for each question being answered. Each question lists a minimum number of unique scholarly references; the textbook is considered one unique reference (per question) regardless of how many times it is used.  All references should be from the years 2015 to present day.

Review the rubric that will be used to evaluate this paper. All work must be completed individually.

1. Describe some factors that contribute to the capacity of an emergency room, as measured by the number of patients served per day.  Use at least two unique references. Length: 2-3 paragraphs.
2. What are the three steps in designing process layouts? Use at least two unique references. Length: 2-3 paragraphs.
3. What are the characteristics of self-managed teams? Use at least two unique references. Length: 2-3 paragraphs.
4. Describe advantages and disadvantages of periodic review systems. Use at least two unique references. Length: 2-3 paragraphs.