MULTIPLE CHOICE
1. Which of the following refers to the code of
moral principles and values that govern behaviors with respect to what is right
and wrong?
a.
Social responsibility
b.
Free domain
c.
Ethics
d.
Codified law
e.
Discretionary responsibility
2. An organization’s decision to produce a new
product is in the
a.
domain of codified law.
b.
domain of free choice.
c.
domain of ethics.
d.
domain of compensatory justice.
e.
domain of social responsibility.
3. Which of the following is an individual who
must make an ethical choice in an organization?
a.
The symbolic leader
b.
An obstructive manager
c.
The defensive individual
d.
The moral agent
e.
An authoritarian manager
4. Sharon is a manager at Softest Tissue
Corporation. She is faced with an interesting problem. One of her employees has
been cheating the company out of expense money. Sharon must decide whether or
not to fire this employee. In this role, Sharon is acting as
a.
a moral agent.
b.
an ethical theorist.
c.
a symbolic leader.
d.
an authoritarian leader.
e.
an obstructive manager.
5. The assumption that “If it’s not
illegal, it must be ethical,” ignores which of the following?
a.
Domain of codified law
b.
Domain of ethics
c.
Domain of free choice
d.
Discretionary responsibility
e.
Domain of symbolism
6. A situation that arises when all alternative
choices or behaviors have been deemed undesirable because of the potentially
negative ethical consequences, making it difficult to distinguish right from
wrong, is considered
a.
a moral agent.
b.
a social responsibility.
c.
an ethical dilemma.
d.
an ethical standard.
e.
discretionary responsibility.
:
7. A normative approach to ethical decision
making
a.
reduces ethical dilemmas to
easy-to-understand formulas.
b.
uses various approaches to describe
guiding values for decisions.
c.
states that everyone must use their
employer’s value system at work.
d.
dictates only one way to choose to
resolve dilemmas.
e.
none of these.
:
8. Which approach is the ethical concept that
moral behaviors produce the greatest good for the greatest number?
a.
Defensive
b.
Justice
c.
Utilitarian
d.
Individualism
e.
Moral-rights
9. Robbie’s Robots decided to continue
operations at one plant while shutting down another. The decision was justified
on the basis of what was best for the total corporation. This is an example of
the
a.
utilitarian approach.
b.
individualism approach.
c.
moral-justice approach.
d.
justice approach.
e.
illegal approach.
10. Caleb is a manager at Computer-Care Company. He is expected to
consider the effort of each decision alternative on all parties and select the
one that optimizes the satisfaction for the greatest number of people. This is
an example of the
a.
utilitarian approach.
b.
individualism approach.
c.
moral-justice approach.
d.
justice approach.
e.
soft-line managerial approach.
:
11.Which ethical approach
are companies citing to justify their policing of employee’s personal habits on
and off the job, such as alcohol and tobacco consumption?
a.
Justice approach
b.
Utilitarian approach
c.
Individualism approach
d.
Moral-justice approach
e.
Discretionary responsibility
12. The ____ ethic was the basis for the state of Oregon’s decision to
extend Medicaid to 400,000 previously ineligible recipients by refusing to pay
for high-cost, high-risk procedures.
a.
justice
b.
moral-rights
c.
obstructive
d.
individualism
e.
utilitarian
:
13. When everyone is pursuing self-direction, the greater good is
ultimately served because people learn to accommodate each other in their own
long-term interest is an example of ____.
a.
utilitarian approach
b.
individualism approach
c.
moral-justice approach
d.
justice approach
e.
social responsibility
:
14. Which of the following is NOT a normative ethics approach?
a.
Utilitarian approach
b.
Individualism approach
c.
Social responsibility approach
d.
Moral-rights approach
e.
All of these are normative approaches
as described in the text.
: 1 : :
15.The golden rule “do
unto others as they would do unto you” is
a.
an example of the utilitarian approach
to ethical behavior.
b.
representative of the moral-justice
approach to moral decision making.
c.
an example of the values that guide
the individualism approach to ethical behavior.
d.
silly and outdated.
e.
an example of the justice approach to
ethical behavior.
16. Human beings have fundamental rights and liberties that cannot be
taken away by another individual’s decision. This ethical decision making
approach is known as the
a.
utilitarian approach.
b.
individualism approach.
c.
moral-rights approach.
d.
dualism approach.
e.
None of these.
17. The ____ refers to the ethical concept that moral decisions are
those that best maintain the rights of those people affected by them.
a.
individualism approach
b.
justice approach
c.
utilitarian approach
d.
moral-rights approach
e.
discretionary responsibility approach
18. Which of the following is NOT one of the moral rights that could
be considered during decision-making?
a.
The right to free consent
b.
The right to invade privacy
c.
The right to free speech
d.
The right of freedom of conscience
e.
The right to life and safety
:
19. ____ refers to the concept that different treatment of people
should not be based on arbitrary characteristics.
a.
Procedural justice
b.
Compensatory justice
c.
Distributive justice
d.
Organizational justice
e.
Moral-justice
20. ____ to ethical decision-making is consistent with due process,
free consent, privacy, freedom of conscience and free speech.
a.
Moral-rights approach
b.
Individualism approach
c.
Utilitarian approach
d.
Justice approach
e.
Dual-economic approach
21. Sexual harassment is unethical because it violates an important
part of which approach to ethical behavior?
a.
The utilitarian approach
b.
The individualism approach
c.
The justice approach
d.
The moral-rights approach
e.
The defensive approach
22. The ethical decision approach that requires persons to be guided
by standards of equity, fairness and impartiality is the
a.
moral-rights approach.
b.
individualism approach.
c.
utilitarian approach.
d.
justice approach.
e.
discretionary responsibility.
23. The moral rights approach that deals with performing experimental
treatment on unconscious trauma patient is the
a.
right of free consent.
b.
right to privacy.
c.
right of freedom of conscience.
d.
right of free speech.
e.
right of due process.
24. Which of the following is not a concern to managers under the
justice approach?
a.
Compensatory justice
b.
Distributive justice
c.
Procedural justice
d.
Obstructive justice
e.
All of these
25. Disk Replacement Services has just completed a procedure manual to
handle employee grievances. One of the main criteria is to make it clear to
employees that rules will be administered fairly and consistently. Disk
Replacement operates on
a.
the procedural justice approach.
b.
the utilitarian approach.
c.
the individual approach.
d.
the defensive approach.
e.
the free-choice approach.
26. Which of these refers to procedural justice?
a.
The concept that different treatment
of people should not be based on arbitrary characteristics
b.
The concept that rules should be
clearly stated and consistently and impartially enforced
c.
The concept that individuals should be
compensated for the cost of their injuries by the party responsible
d.
The concept that people should be
treated differently
e.
None of these
27. The concept that the party responsible should compensate
individuals for the cost of their injuries is referred to as
a.
distributive justice.
b.
injury justice.
c.
procedural justice.
d.
organizational justice.
e.
compensatory justice.
:
28. The thinking underlying the domain of ____ is the closest to the
justice approach.
a.
social responsibility
b.
free choice
c.
law
d.
discretionary responsibility
e.
ethics
29. Most of the laws guiding human resource management are based on
the
a.
utilitarian approach.
b.
moral-rights approach.
c.
individualism approach.
d.
justice approach.
e.
collectivism approach.
30. ____ is NOT included in the model of personal moral development
described in your text.
a.
Preconventional level
b.
Conventional level
c.
Principled level
d.
Postconventional level
e.
All of these are included in the model
31. In what stage of personal moral development is a person mostly
concerned with external rewards and personal consequences of an action?
a.
Preconventional
b.
Conventional
c.
Principled
d.
Discretionary
e.
None of these
32. Most people have learned to conform to expectations of good
behavior expected by colleagues, family, friends, and society. They are in what
stage of moral development?
a.
Preconventional
b.
Conventional
c.
Discretionary
d.
Principled
e.
Traditional
33. The ____ leadership style matches with the preconventional level
of personal moral development.
a.
autocratic
b.
team oriented
c.
servant leadership
d.
guiding/encouraging
e.
transforming
34. ____ matches with the preconventional level of personal moral
development.
a.
Work group collaboration
b.
Task accomplishment
c.
Empowered employees
d.
Full participation
e.
Transforming
35. Which of these employee behaviors matches with the conventional
level of personal moral development?
a.
Task accomplishment
b.
Empowered employees
c.
Work group collaboration
d.
Full participation
e.
Act in own interest
36. Which of the following stages is the stage of personal moral
development in which an individual develops an internal set of standards and
values?
a.
Preconventional
b.
Conventional
c.
Principled
d.
Discretionary
e.
Social
37. People making decisions based on an internal set of beliefs that
has more meaning to them than the expectations of others
a.
are in the preconventional level of
moral development.
b.
are in the conventional level of moral
development.
c.
are in the principled level of moral
development.
d.
do not care what people think of them.
e.
none of these.
38. ____ matches with the postconventional level of personal moral
development.
a.
Team oriented
b.
Autocratic
c.
Guiding/encouraging
d.
Coercive
e.
Servant leadership
39. Which of these employee behaviors matches with the
postconventional level of personal moral development?
a.
Empowered employees, full
participation
b.
Task accomplishment
c.
Act in own interest
d.
Work group collaboration
e.
Autocratic
40. The great majority of managers operate at the
a.
preconventional level.
b.
principled level.
c.
conventional level.
d.
postconventional level.
e.
autocratic level.
41. Only about ____ percent of American adults reach the level-three
stage of moral development.
a.
two
b.
four
c.
eleven
d.
fifteen
e.
twenty
:
42. Regarding the levels of personal moral development, the majority
of managers operate at the ____ level.
a.
preconventional
b.
autocratic
c.
postconventional
d.
conventional
e.
transformative
43. Spotlight on Ethics in Chapter 4 suggests all of the following
when challenging the boss on ethical issues EXCEPT:
a.
do your research
b.
begin the meeting by taking the floor
c.
pay attention to your word choice and
demeanor
d.
take care how you suggest your
alternative solution
e.
be patient
44. The obligation of organization management to make decisions and
take actions that will enhance the welfare and interests of society as well as
the organization is referred to as
a.
organizational responsibility.
b.
social responsibility.
c.
discretionary responsibility.
d.
economic responsibility.
e.
none of these.
:
45. Which of these is true about the policy a bank adopts toward its
investing of depositor’s money?
a.
It is an expression of its philosophy
of social responsibility.
b.
It is important only to the community.
c.
It has no ethical implications.
d.
It would represent its personal state
of moral development.
e.
All of these.
46. Any group within or outside the organization that has a stake in
the organization’s performance is called
a.
a supplier.
b.
an international customer.
c.
a stakeholder.
d.
OPEC.
e.
a trade association.
47. Primary stakeholders of an organization include
a.
employees.
b.
customers.
c.
investors and shareholders.
d.
suppliers.
e.
all of these.
48. All of the following are examples of special interest groups
EXCEPT
a.
professional associations.
b.
trade associations.
c.
political action committees.
d.
courts.
e.
consumerists.
49. What type of a stakeholder would a nature conservation group be
for a paper manufacturing company?
a.
Supplier
b.
Competitor
c.
Employee
d.
Special interest group
e.
None of these
50. With a philosophy of ____, managers weave environmental and social
concerns into every strategic decision, revise policies and procedures to
support these efforts and goals.
a.
sustainability
b.
conservation
c.
ethics
d.
preservation
e.
human concerns
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